Getting started
Questions about profiles, brushing routines, rewards, or settings.
✦ Parent support
Whether something is not working as expected or you simply have a question, we’re here to help make brushing time a little easier.
Send us a note anytime. We welcome questions from parents about using Ticko and will do our best to point you in the right direction.
Questions about profiles, brushing routines, rewards, or settings.
Something not loading, playing, or saving the way it should?
Need help with an episode, coloring page, or a restored purchase?
Questions about your family’s data or Ticko’s child-friendly approach.
When writing in, please tell us what happened and what you expected to happen. Screenshots are always welcome.
Ticko is made to keep brushing simple, playful, and safe for children. There are no ads, and we welcome feedback that makes the experience better for families.