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✦ Parent support

Need a hand
with Ticko?

Whether something is not working as expected or you simply have a question, we’re here to help make brushing time a little easier.

Ticko the friendly brushing robot
Email Ticko supporthappy.toothapp@gmail.com

What can we help with?

Send us a note anytime. We welcome questions from parents about using Ticko and will do our best to point you in the right direction.

Getting started

Questions about profiles, brushing routines, rewards, or settings.

Technical help

Something not loading, playing, or saving the way it should?

Purchases

Need help with an episode, coloring page, or a restored purchase?

Privacy

Questions about your family’s data or Ticko’s child-friendly approach.

A few details help us help you faster

When writing in, please tell us what happened and what you expected to happen. Screenshots are always welcome.

  • Your device type and operating system version
  • Your Ticko app version
  • Any steps that reliably reproduce the issue

For parents, by design

Ticko is made to keep brushing simple, playful, and safe for children. There are no ads, and we welcome feedback that makes the experience better for families.